Privacy Policy

1. Introduction

TintBooker ("we," "our," or "us") operates the TintBooker platform at tintbooker.com. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our services. By using TintBooker, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when submitting a quote or booking request
• Vehicle information (make, model, year) for service quotes
• Business name, address, and contact details for shop owners registering on the platform
• Payment information (processed securely by Stripe — we do not store card details)

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent, and actions taken on the platform
• Cookies and similar tracking technologies (via Google Analytics and Google Tag Manager)

3. How We Use Your Information

• To provide, operate, and improve our platform and services
• To connect customers with window tinting shops and facilitate bookings
• To send booking confirmations, appointment reminders, and service updates
• To process payments and manage billing for shop subscriptions
• To respond to customer support requests
• To send marketing communications (you may opt out at any time)
• To analyze usage patterns and improve user experience
• To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We share information only in these circumstances:

• With shops: When you request a quote or book an appointment, your contact and vehicle information is shared with the relevant shop.
• Service providers: Stripe (payment processing), SendGrid (email delivery), Google Analytics (analytics), and other infrastructure providers who process data on our behalf.
• Legal requirements: When required by law, court order, or to protect the rights and safety of our users.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and serve relevant advertising through Google Ads. You can control cookie settings through your browser. Disabling cookies may affect platform functionality.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Shop owners may request deletion of their account data at any time by contacting us. Customer lead data is retained for up to 2 years unless deletion is requested.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability (receiving a copy of your data)

To exercise these rights, contact us at privacy@tintbooker.com.

8. Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing via Stripe, and access controls. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

TintBooker is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: