Terms of Service

1. Agreement to Terms

By accessing or using TintBooker ("Platform," "Service") at tintbooker.com, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the platform. These Terms apply to all users, including customers, shop owners, and technicians.

2. Description of Service

TintBooker is a SaaS platform that provides window tinting and paint protection film (PPF) businesses with tools for booking management, lead management, payment processing, team management, digital warranty certificates, and customer communication. TintBooker also operates a public marketplace connecting customers with tinting shops.

3. Shop Owner Accounts

• You must create an account to use the shop management features. You are responsible for maintaining the security of your account credentials.
• You must provide accurate and complete business information when registering.
• You are responsible for all activity that occurs under your account.
• TintBooker reserves the right to suspend or terminate accounts that violate these Terms.

4. Subscription & Billing

• Free Trial: New shop accounts receive a 30-day free trial. No credit card is required to start.
• Subscription Fee: After the trial period, the platform charges $49/month per shop. Billing is processed via Stripe.
• Payment Processing Fee: A 0.5% platform fee is applied to payments processed through TintBooker, in addition to Stripe's standard processing fees (2.9% + $0.30 per transaction).
• Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period. No refunds are issued for partial months.
• Failed Payments: If a payment fails, access to booking features may be restricted until payment is resolved.

5. Google Ads Management Service

• TintBooker offers an optional Google Ads management add-on for $449/month (management fee only). Ad spend is billed separately by Google.
• By enrolling, you authorize TintBooker to manage Google Ads campaigns on your behalf under our Manager Account (MCC).
• Campaign results are not guaranteed. Performance depends on budget, competition, and market conditions.
• You may cancel the Google Ads management service with 30 days' written notice.

6. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any regulations
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to other accounts or platform systems
• Use the platform to send spam or unsolicited communications
• Reverse engineer, copy, or create derivative works of the platform
• Interfere with or disrupt the platform's infrastructure

7. Customer Transactions

TintBooker facilitates connections between customers and shops but is not a party to any service agreement between them. Shops are solely responsible for the quality and delivery of their services. Any disputes regarding services rendered must be resolved directly between the customer and the shop.

8. Payments & Refunds

• Deposits and payments collected through TintBooker are processed by Stripe.
• Refund policies for customer bookings are set by individual shops. TintBooker does not issue refunds on behalf of shops.
• TintBooker subscription fees are non-refundable except as required by applicable law.

9. Intellectual Property

The TintBooker platform, including its design, code, and content, is owned by TintBooker and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission. Shop owners retain ownership of their own business content (logos, photos, descriptions) uploaded to the platform.

10. Disclaimers & Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TINTBOOKER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TINTBOOKER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless TintBooker and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the platform, violation of these Terms, or infringement of any third-party rights.

12. Termination

TintBooker may suspend or terminate your account at any time for violation of these Terms or for any other reason with reasonable notice. Upon termination, your right to use the platform ceases immediately. You may export your data within 30 days of termination.

13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Los Angeles County, California.

14. Changes to Terms

We may update these Terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the new Terms. We will provide notice of material changes via email or platform notification.

15. Contact

For questions about these Terms, contact us: